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Affiliates Network - FAQ
Home > About Us > Join Affiliates > Frequently Asked Questions

 

Frequently Asked Questions (FAQ's)

 1) What is the Cybeflowers.com Commission + Affiliate Network?
The Cyberflowers.com Affiliate Program is a fast and easy way to add e-commerce to your web site and start generating revenue. If you have a web site, you can join the Cyberflowers.com Affiliate Program and earn money by promoting any of our products from your site using the banner links we provide you. Each time a visitor clicks from your site to generating revenue. If you have a web site, you can join the Cyberflowers.com to purchase items, you earn commissions. Back

2) What's in it for me, my site, and my visitors?
Earn up to 10% commission on referred merchandise sales. Commission is paid on the "net sales price" which is the retail selling price less applicable sales tax, service charge, discounts, loyalty points value, credit or returns for each order.

Plus! You get commission on all sales that take place up to 10 days after you send someone to Cyberflowers.com. For example, if a customer visits your site and clicks on our banner ad and doesn't buy anything right away, but purchases something at Cyberflowers.com a few days later, you still get credited for the sale. Back

3) Does it cost me anything to become an affiliate?
No. It is absolutely free to join our affiliate program. Back

4) How do I join/ start?
It is very simple to get started! Just 2 quick and easy steps:
(i) Read the Cyberflowers.com Affiliate Agreement:
http://www.cyberflowers.com/aboutus/afflegal.html
(ii) Complete the brief online application:
http://www.cyberflowers.com/affiliate/affiliate_signup.php
You will receive an instant e-mail confirming the receipt of your application. We will review your application as soon as possible, typically within 1 or 2 business days. Back

5) What is involved after joining?
After your application has been approved, you will receive an e-mail containing your username and password and detailed instructions on how to begin pulling our links and text. We have created a special page for affiliate resources at
http://www.cyberflowers.com/affiliate/index.html Here, affiliates get links to put on their sites, and get reports about how their links are performing and how much they have earned. Back

6) Will you provide me with banners and graphics to use for my site?
We will provide you with all the needed banners, graphics, textual links, and marketing support. Once you join, you will receive a user name and password via e-mail which will allow you to login at
http://www.cyberflowers.com/affiliate/index.html and pull the images and code that you need. The affiliate management team will dynamically change seasonal banners. What this means is that once you have downloaded a seasonal banner (like Christmas or Valentine’s Day banners), you do not need to keep changing the banners with every holiday, our team automatically updates seasonal banners therefore, automatically updating your downloaded seasonal banners. Please make sure your security settings like firewalls, etc are adjusted to allow dynamic replacement of banners. Otherwise, we would suggest manually changing these seasonal banners.

Changing of banners:

The affiliate management team will dynamically change seasonal banners. What this means is that once you have downloaded a seasonal banner (like Christmas or Valentine's Day banners), you do not need to keep changing the banners with every holiday, our team automatically updates seasonal banners therefore, automatically updating your downloaded seasonal banners. We do not however dynamically change Everyday Occasion or Generic banners that our affiliates may use for a specific purpose. For example if you are a birthday site featuring only Cyberflowers birthday banners - we would not want to dynamically change that banner and make it an Anniversary banner. This would change the relevancy of content on your site. Back

7) Who does Cyberflowers.com want as affiliates?
Cyberflowers.com wants sites interested in selling our products. We encourage all interested sites to apply to our program. However, before you can participate in our program, we will need to approve your site. Mainly we look for sites that:

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8) How do I know what commissions I've earned?
Once you join, you will receive a user name and password via e-mail which will allow you to login at
http://www.cyberflowers.com/affiliate/index.html and check your reports including how much commission you have earned. Back

9) When and how do I get paid?
You will be paid monthly when your commissions exceed $100.00. All checks will be mailed to the billing contact you put on the Affiliate Application.
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10) What products count for commission?
All products on Cyberflowers.com count for commission. Flowers are just the beginning… earn commission on plants, gourmet baskets, seafood, specialty gifts and more!
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11) I have more than one URL, can I register each of them?
You may register more than one URL as long as they are different sites and not multiple URL's of the same one.
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12) How should I design my web site?
You are free to design your site and promotion as you see fit and as long as it does not violate our affiliate agreement. Our newsletters also give helpful hints for products, placement, and promotion.
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13) Can I use content from Cyberflowers.com on my site?
You can
contact us at our help desk if you have specific content that you would like to use. We will need to approve the use of the content and placement prior to its use. Back

14) What does 10 day referral credit mean?
10 day referral credit means that you get commission on all sales that take place up to 10 days after you send someone to Cyberflowers. For example, if a customer visits your site and clicks on our banner ad and doesn't buy anything right away, but purchases something at Cyberflowers a few days later, you still get credited for the sale. That's one of the special benefits we give to our affiliates as a way of saying thanks.
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15) Trademarks
Trademarks may not be altered, modified, amended, or changed in any way. You are only entitled to use the Marks to the extent that this Agreement remains in full force and effect. The use of any such Marks requires the prior written approval of Cyberflowers.com. in all instances.
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16) Feedback
Cyberflowers welcomes feedback concerning its affiliate program. Please send your comments and questions to
affliates@cyberflowers.com
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For Customer Service call our customer support hotline Monday to Friday 9 am – 5 pm EST at 1-877-GO-2-CYBER (1-877-462-2923) Toll-free in the U.S. and Canada; or country code 1, 905-787-0372